Mental health charities warn that banks provide little support for customers with mental health issues, and in some cases exacerbate their conditions by treating debtors insensitively and selling them unsuitable products. A government thinktank Foresight suggests that debt collection agencies often âdeliberately produce fear, anxiety and mental stressâ for debtors, and creditors needed to make stricter assessments to determine which borrowers are in a position to meet their financial obligations.
